These Voucher Terms govern the use of CCs Trendz gift vouchers and e-vouchers (collectively, ‘CCs Trendz Vouchers’). These Voucher Terms constitute a binding legal agreement between CCs Trendz Pty Ltd (‘CCs Trendz’, ‘we’, ‘us’ or ‘our’) and the person purchasing, redeeming or attempting to redeem a CCs Trendz Voucher (you). These Terms are to be read in conjunction with our Terms and Conditions and other terms or policies.

These Voucher Terms apply when you purchase, redeem, attempt to redeem or undertake a balance enquiry of a CCs Trendz Voucher (collectively ‘using’ a CCs Trendz Voucher). By using a CCs Trendz Voucher, you warrant and represent to CCs Trendz that you have read and agree to be bound by these Terms and that you will not undertake any fraudulent or misleading conduct relating to a CCs Trendz Voucher. If you are giving a CCs Trendz Voucher as a gift, it is your responsibility to ensure that the recipient is aware of these Terms.



The CCs Trendz Vouchers:

  • are valid for 3 years from date of purchase, irrespective of when the recipient may receive it;
  • will be activated within 24hrs of purchase;
  • can be redeemed against all products except other CCs Trendz Vouchers, in CCs Trendz stores or on the website; and
  • are non-transferable and may not be returned or redeemed for cash; and

Taxes (such as GST) and/or shipping is still applicable on any products purchased with CCs Trendz Voucher. All CCs Trendz Vouchers amounts are in Australian dollars (AUD).  

Once your CCs Trendz Voucher has expired or reached a zero balance, it is no longer valid and cannot be reloaded, reactivated or refunded. All CCs Trendz Vouchers remain property of CCs Trendz. Invalid CCs Trendz Vouchers may be destroyed by you or returned to CCs Trendz. You are not permitted to sell your CCs Trendz Voucher.
CCs Trendz Vouchers purchased online (‘CCs Trendz e-Vouchers’) are subject to further terms and conditions below.


If the CCs Trendz Voucher is used on a purchase of a lower value than the amount remaining on a CCs Trendz Voucher, the remaining amount will resume on the same CCs Trendz Voucher. This can then be used on future purchases and will be valid to the same CCs Trendz Voucher expiry period. If a purchase exceeds the value of the CCs Trendz Voucher, the remaining amount must be paid for by another payment method, such as cash (in-store only), card, Afterpay or PayPal (online).


You can check your CCs Trendz Voucher balance in-store by asking a CCs Trendz Stylist at the counter, and by presenting your Gift Voucher online.


To purchase a CCs Trendz Gift Voucher in-store ask a CCs Trendz Stylist at Point of Sale and let them know the value you wish to be loaded onto the CCs Trendz Gift Voucher. You can redeem a CCs Trendz Gift Voucher in-store by presenting your Gift Voucher or online during the checkout process. e-Voucher Recipients must show photo ID to the CCs Trendz Stylist at Point of Sale to redeem the e-Voucher. 

Online Vouchers (e-Vouchers)

If you buy a CCs Trendz e-Voucher:

a)   the e-Voucher will be emailed to the recipient once the full order has been processed and payment has been made (unless an alternate date is selected). An invoice with proof of purchase will be sent to the purchaser as confirmation;
b)   the e-Voucher will include a unique code that can be used instore or online. The unique code needs to be entered at the point of reviewing items in an order (in the checkout process);
c)   you are responsible for ensuring you have entered the correct full name and email address for the recipient. CCs Trendz is not liable for delivery of a CCs Trendz e-Voucher to an incorrect or non-existent email address; and
d)   promotion codes cannot be applied to the purchase of CCs Trendz e-Voucher.


Products that are purchased wholly or partially with a CCs Trendz Voucher may be exchanged or returned in accordance with our Returns Policy, for CCs Trendz Credit. Any amounts paid by other tender will be refunded either for CCs Trendz Credit (if the purchase was a Sale item) or in the same tender to the same account in which the purchase was made, except cash which will be refunded to a debit card.


You cannot exchange your CCs Trendz Voucher for a different denomination of Voucher or for another tender, cash or discount. 

CCs Trendz Vouchers cannot be returned for change of mind. CCs Trendz will accept returns of CCs Trendz Vouchers in accordance with our Returns Policy and the Australian Consumer Law where a CCs Trendz Voucher is faulty or damaged due to a manufacturing defect or otherwise due to CCs Trendz's fault. CCs Trendz does not offer returns on CCs Trendz Vouchers where a CCs Trendz Voucher is damaged due to fault of your own.


CCs Trendz is not responsible if a CCs Trendz Voucher is lost, stolen, destroyed or used without permission. CCs Trendz Vouchers should be treated like cash and will not be replaced or refunded if they are lost or stolen.


CCs Trendz Vouchers cannot be cancelled once they are issued, except if used, expired or otherwise cancelled by CCs Trendz.

CCs Trendz reserves the right to cancel or alter the balance of a CCs Trendz Voucher if such action is deemed necessary by CCs Trendz, without notice to you, including but not limited to, where a Voucher is defrauded, stolen, defaced, mutilated, altered, issued in error or otherwise tampered in any way. Where CCs Trendz has cancelled or voided your CCs Trendz Voucher due to CCs Trendz's fault or negligence, CCs Trendz's will provide you with a refund or replacement CCs Trendz's Voucher.

We reserve the right to cancel or block your CCs Trendz's Voucher if you report it stolen or if we consider that you are using it in a manner that is inconsistent with these Voucher Terms.


Please ensure to carefully read our Privacy Policy as it applies to our collection of your personal information in relation to Gift Vouchers.


CCs Trendz Vouchers are not legal tender, account/credit/debit cards or securities and no transaction statements will be sent to you regarding your CCs Trendz Voucher.


You agree that you are responsible for the use and protection of your CCs Trendz Voucher and that you are liable for all transactions on your CCs Trendz Voucher, except to the extent to which there has been fraud or negligence by CCs Trendz.

You have certain rights under the Australian Consumer Law which cannot be excluded and are not affected by these Terms. To the maximum extent permitted by law, CCs Trendz excludes all other liability whatsoever to the you arising out of or in any way connected with these Terms, including any liability for consequential or indirect losses of any kind, loss of profit, revenue or goodwill, howsoever arising and whether caused by breach of statute, breach of contract, negligence or other tort.

To the maximum extent permitted by law, our maximum aggregate liability to you is limited to the purchase price of your CCs Trendz Voucher.


A provision of these Voucher Terms or a right created under it, may not be waived or varied except in writing with the consent of each of the parties.


Any provision of these Voucher Terms that is prohibited or unenforceable in any jurisdiction is ineffective as to that jurisdiction to the extent of the prohibition or unenforceability. That does not invalidate the remaining provisions of these Voucher Terms nor affect the validity or enforceability of that provision in any other jurisdiction.


These Voucher Terms are governed by the law of Queensland. Each party submits to the exclusive jurisdiction of courts exercising jurisdiction there in connection with matters concerning these Voucher Terms.


These Voucher Terms may be amended from time to time by CCs Trendz and the latest version will be will be published on the CCs Trendz website. It is your responsibility to keep up to date with these Voucher Terms.

CCs Trendz reserves the right to amend these Voucher Terms at any time for any reason by two (2) weeks’ notice to you via the CCs Trendz website. If you do not agree with such amendments, you may contact us and we will cancel and refund your Gift Voucher or provide an alternate resolution.
Any amendments to these Voucher Terms will apply to all Gift Vouchers purchased or redeemed after the amendment date.


If you have any questions or concerns relating to your Gift Voucher or these Gift Voucher Terms, please contact us via the details listed on our Contact page.