WHAT IS A CCs Trendz CREDIT?

A CCs Trendz Credit is a store credit which is attached to your Account and can be used to purchase items in store and online.

TERMS OF USE:

You may be given a CCs Trendz Credit in certain return situations (except if an item is faulty), including but not limited to:

  • you have purchased and returned for a refund, a sale item;
  • you have purchased and returned for a refund an item bought during a temporary promotional period (eg, VIP Days, discount days, coupons applied online);
  • you have purchased and returned for an exchange a sale item, with the replacement product at lesser value than the original purchase; and
  • you have purchased any items using CCs Trendz Vouchers or Credit Notes,  and returned for a refund/exchange.:

Your CCz Trendz Credit:

  • will be activated within 24hrs of issuing;
  • is valid for 6 months from date of creation;
  • is non-transferable and may not be returned or redeemed for cash; and
  • cannot be used to purchase CCs Trendz Gift Vouchers.
  • can be used to purchase Sale items

Sales tax and/or shipping is still applicable on any products purchased with CCs Trendz Credit.

USING YOUR CCs Trendz CREDIT ONLINE

If you are issued a CCs Trendz Credit, it is attached to the email address provided at the time of purchase online, or return in store. To use your CCs Trendz Credit online for the first time:

a)   login into, or create your account, using the same email address you provided at
       the time the credit was issued;
b)   go to My Account and the CCs Trendz Credit in the left hand menu;
c)   click the 'Update' button; and
d)   your CCs Trendz Credit will then appear as a payment method during checkout alongside your credit card, Afterpay and PayPal.

USING YOUR CCs Trendz CREDIT IN-STORE

Simply provide your email address to the CCs Trendz Stylist at the counter and show photo ID and your CCs Trendz Credit will be available to use.

CHECKING YOUR BALANCE

You can check your CCs Trendz Credit balance in-store by asking a CCs Trendz Stylist at the counter, and online by logging into your account, navigating to the CCs Trendz Credit and selecting “update”.

AMOUNTS OF PURCHASE

If a purchase is of a lower value to the CCs Trendz Credit total, the remaining amount will resume with the same expiration. This can then be used on future purchases and will be valid to the same expiry period from original purchase. If a purchase exceeds the value of the CCs Trendz Credit the remaining amount must be paid for by card, Afterpay, or cash (in store) / PayPal (online).

CONTACT

If you have any questions or concerns relating to your CCs Trendz Credit or these Terms, please contact us via the details listed on our Contact page.

 

LAST UPDATED: DECEMBER 2018